Kryptronic Software Support Forum

v8power wrote:

On the demo the "add to cart", "checkout" and "wish list" buttons are all cut off.....the button is too short not allowing all the letters to display. I'm using IE9.

I checked on FireFox 14, IE9, Chrome 21 and Safari  5.3 and none of the words are cut off. They all look great.

I am looking forward to the upgrade. V8 is a big improvement over V7.

V7 to V8 upgrade instructions have been triple-checked.  Here they are:

https://central.kryptronic.com/public/n … grade.html

I'm too busy to wait around all day and get stressed over delays... Funny I got 2 keys of the 5 I ordered (4 upgrades)  in 2 seperate orders but have no clue as to which ones they are meant to be replacing? Will I just get 5 new keys in total to use wherever?

Will start working it all out tommos but am in a good mood as despite the delays its the future what matters now and I'm excited about it as v8 is gonna improve sales if fully utilsed which = make more money. With the investment of some hours of course!

Yes Nick I'll see what I can come up with in little time although I am not a dedicated designer more of a jack of all trades master of some!

webmaster wrote:

V7 to V8 upgrade instructions have been triple-checked.  Here they are:
https://central.kryptronic.com/public/n … grade.html

What does "If you have a version prior to 7.0.0 - Do not run this upgrade - you need to upgrade to the version 8 platform by visiting the Kryptronic website and purchasing a new licence, for which discounted upgrade pricing is available." mean? -- I was running v6 (from Greenbarnweb) until it stopped working due to PHP5.3 being installed. I now have my upgrade key for v8. How do I upgrade my site?

Edit: found it at https://central.kryptronic.com/public/n … grade.html

Last edited by bbac (08-21-2012 17:59:31)

121NetDesign and Lee N:

All license keys were issued today.  If you're missing yours, please contact the custom shop .

It might be a nice enhancement for the importer from v5/v6 to offer to delete all the demo shop products, categories etc first before trying to import the original data....

Edit:
System Dashboard > System > Database > Raw Database Admin
delete from ecom_prod where id LIKE "DEMO-%";
delete from ecom_prodfilter where id LIKE "DEMO-%";
delete from ecom_prodoptions where id LIKE "DEMO-%";
delete from ecom_prodoptionsel where id LIKE "DEMO-%";
delete from ecom_reviews where id LIKE "DEMO-%";
and I guess (had already deleted through admin interface)
delete from ecom_cat where id LIKE "DEMO-%";

Last edited by bbac (08-21-2012 20:15:46)

Cheers James, could do that but I'd already done the import before realising.

My shop is not working  - I get the main shop page, but clicking through to any other page I get a 404 error. Is there an htaccess rewrite line which should be set to get things working?

Or check out the wiki article:

http://wiki.kryptronic.com/CCP8SearchEngineOptimization

webmaster wrote:

Yes, there is.  You guys need to follow instructions, please.  Read this:

https://central.kryptronic.com/public/n … grade.html

Specifically this:

https://central.kryptronic.com/public/n … ANUAL.html

Thanks for the tip - however I have upgraded from v6 (ie performed a new installation) and these instructions are for v7 to v8 upgrade, and do not appear in the v5/6-v8 upgrade notes.

Last edited by bbac (08-21-2012 20:41:57)

Done.

My site's looking good now but I'm noticing issues with the software and the admin interface. Are you going to start a V8 forum section for such issues?

Not sure if the best place for this, but this thread seems to be getting the attention so here goes:

I did a clean install today of V7 using a devel license and the files found here: central.kryptronic.com/public/installers/installer-clickcartpro7.zip

I have not made any changes to this installation.  I then followed the V8 instructions for upgrading from version 7.1.5.  Smooth sailing until I get to the Post-Upgrade Database Changes.  As soon as I hit submit on the statement "ALTER TABLE core_namespaces DROP COLUMN defaultskin" I am getting this:


Script Execution Error

A component is not available to handle your request. Please try again later or use a different URL to access this program.
File: /core/CORE_App/CORE_App.php Line: 211 Error Number: 256

I reran the V8 installer, got to the same point and got the same error.  Then I deleted everything and redid the entire installation and tried it again (starting from scratch with the V7 files) and am getting the same error.  It is getting late so it is very possible I am overlooking something simple, but any help would be appreciated.

Last edited by Dave4Showcases (08-21-2012 22:44:12)

webmaster wrote:

ashley: I noticed that too.  It's a function of having a large number of configurable options for the products.  If they were grouped together more concisely, users would complain that each listing is too long.  You can always scroll to click submit, or just click enter when in a textbox.

Wouldn't it make sense to just move the buttons?

Either above the list of sections, or position it absolutely in the top right/bottom right corner. Alternatively you could put an extra button next to the minimize/close that saves the current pane's data. As long as it's always visible, it doesn't really matter but forcing users to scroll down to the bottom of the current window each time is a bit of a design flaw.

After installing a fresh V8 there's a minor problem with the default skin - the image at /media/core/kryptronic-cornerlogo.png could not be found. Naturally, it causes a few display issues (horizontal scroll bar as the text is much larger than the image would be).

Last edited by ashley (08-22-2012 06:44:26)