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#1 07-11-2012 12:53:03

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Changing credit card processing companies

We are changing processing companies, and I was looking for some help on how to make that change on our CP.  I have our new Gateway ID with Authorize.net, as well as the API Login ID and Transaction Key from our new processor, Wells Fargo.

Thanks in advance for your help!

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#2 07-11-2012 13:13:34

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Changing credit card processing companies

You just have to activate the correct gateway and insert you information, and also deactivate the old one.

John

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#3 07-11-2012 13:33:53

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Re: Changing credit card processing companies

Where do I do both?

dh783 wrote:

You just have to activate the correct gateway and insert you information, and also deactivate the old one.

John

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#4 07-11-2012 14:46:59

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Changing credit card processing companies

Location: System Dashboard > Store > Commerce > Processing Gateways

John

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#5 07-11-2012 15:29:51

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Re: Changing credit card processing companies

I see a place for both Authorize.net, and one for Wells Fargo there.  Do I turn on both?

dh783 wrote:

Location: System Dashboard > Store > Commerce > Processing Gateways

John

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#6 07-11-2012 15:50:36

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Changing credit card processing companies

Who are you changing from?

I would guess the Authorize.net as they are generally the ones for  ecomerice processing.

John

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#7 07-11-2012 15:52:38

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Re: Changing credit card processing companies

As far as the merchant account, we are changing to Wells Fargo.  Authorize.net is the processor I guess.

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#8 07-12-2012 12:14:50

salesdesk
Member
Registered: 07-03-2008
Posts: 147

Re: Changing credit card processing companies

If you send me an email directly, I have a procedure which might help you setup your Authorize.net account in both CCP and on the Authorize.net side of things.

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#9 07-13-2012 20:38:34

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Re: Changing credit card processing companies

I sent you an email.  Thank you!

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#10 07-17-2012 10:28:04

shannonyverve
Member
Registered: 11-02-2010
Posts: 73

Re: Changing credit card processing companies

THANK YOU Jeff for you help in getting this resolved!

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