Kryptronic Software Support Forum

zeppelin · 04-13-2012 07:51:15

Server crashed. I reinstalled and when I run index.php or admin.php I get the message: " An application is not available to handle your request. Please try again later or use a different URL to access this program."

Please help I have to deploy to Afghanistan next week and my Brother's site is down.

Thanks

zeppelin · 04-13-2012 08:10:01

I set the debugger and found this:

KHXC_App::load_app: Loaded application information for the BackEnd interface from the database.

KHXC_App::load_app: Loading default application 'ccp0'.

KHXC_App::load_object: This script could not locate the class file for the CCP class.

KHXC_App::print_message: Printing message 'noapplication' for application 'khxc'.

Also this server is running PHP 5.3 and I had to change the split funtion to explode
Will I have to load PHP 5.2 or lower?

cyberws · 04-13-2012 08:25:55

CCP 6.x is NOT PHP 5.3/5.4 compatible out of the box. Please see the URL for errors and issues that are detected as problems: https://forum.kryptronic.com/viewtopic. … 55#p141555

If you are in a hurry and this is a production site I would downgrade to PHP 5.2.x. CCP 8.x will be fully compatible and you can upgrade then.

zeppelin · 04-13-2012 08:56:05

Hi and thanks for getting back with me.

I did downgrade to PHP 5.2 and I got the same error. I don't have time to upgrade before I leave. I just want to get it going so I can worry about deploying.

Thanks

cyberws · 04-13-2012 10:27:43

If you send me an email and I will see what I can do.

dh783 · 04-13-2012 11:06:09

The error you getting is stating that the class script can't be found, this could only mean that it is either not present in the directory or the name of ccp directories and or php files have been altered, either with an added extension or change in the letter case. As an example for the checkout script:

directory = ECOM_Checkout
script = ECOM_Checkout.php

class definition within the scritp

Code:

class ECOM_Checkout extends ECOM {

class variables within the script

Code:

var $class   = 'ECOM_Checkout';

constructor function within the script

Code:

function ECOM_Checkout ($input = array()) {

any one of these can cause the class to not be seen if the letter case is changed to either upper or lower.

John

cyberws · 04-13-2012 11:46:06

I got your email but when I replied it bounced back saying no such address. Do check your email account in your profile. I am guessing it has changed.

zeppelin · 04-13-2012 13:17:44

Thanks to all,

I deleted all files and folders and reinstalled with PHP 5.2.9 and it worked.

-Ben

Kryptronic Software Support Forum

#1 04-13-2012 07:51:15

CCP6 Sorry - server crashed need to reinstall

#2 04-13-2012 08:10:01

Re: CCP6 Sorry - server crashed need to reinstall

#3 04-13-2012 08:25:55

Re: CCP6 Sorry - server crashed need to reinstall

#4 04-13-2012 08:56:05

Re: CCP6 Sorry - server crashed need to reinstall

#5 04-13-2012 10:27:43

Re: CCP6 Sorry - server crashed need to reinstall

#6 04-13-2012 11:06:09

Re: CCP6 Sorry - server crashed need to reinstall

Code:

Code:

Code:

#7 04-13-2012 11:46:06

Re: CCP6 Sorry - server crashed need to reinstall

#8 04-13-2012 13:17:44

Re: CCP6 Sorry - server crashed need to reinstall

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