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#1 06-14-2011 05:04:09

dansmith490
Member
From: Barrow, Bury St Edmunds
Registered: 11-10-2008
Posts: 154
Website

Complete Orders - Email

Hello,

Is it possible to send out a different email to the customer when we have set an order to complete?

Many Thanks

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#2 06-14-2011 07:07:24

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Complete Orders - Email

What do you mean by different?

John

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#3 06-14-2011 07:36:38

dansmith490
Member
From: Barrow, Bury St Edmunds
Registered: 11-10-2008
Posts: 154
Website

Re: Complete Orders - Email

So we can send them an email saying their goods have been dispatched, and when they are going to recieve their order. Instead of the standard invoice.

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#4 06-14-2011 12:50:49

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Complete Orders - Email

If you want to chang how the email content looks then you will need to make a new include to format it as you want, you will also have to create a new script in ECOM_Order/ext to actually mail the email by building the order array and calling the new email, and a new email type at System Dashboard > System > Mail > Mail Messages, a new email skin if it is needed and last a new selection item for the Post Order Update section.

I have been working on a email that creates an standard invoice display.

John

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