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I use USPS for real time postage calculation. When a single item is purchased, all goes well. When a multiple number of same item is purchased, I get a Default Error Carrier message and the default postage is used.
I can have multiple items purchased individually, and postage is calculated fine. When multiple items are purchased, I get the Default Error Carrier message.
Any ideas what could be wrong?
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Here are 2 items that generate the error:
Item 1: Length: 12, width: 12, height: 2 weight: 1
Item 2: Length: 12, width: 6, height: 1 weight: 0.5
Shipping Settings (Settings)
Max combined weight: 15
Realtime Min Box Height: 2
Realtime Min Box Length: 12
Realtime Min Box Weight: 0.5
Realtime Min Box Width: 6
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I have some more information. Still need help!!!!!!!!
I believe I have found part of the problem. The only selection I have is First Class in the Checkout process. When my weight exceeds First Class, then I get the default error.
When I ship an 8oz (.5 lb) package all goes well and it shows First Class postage. However I do not get other options.
In REALTIME SERVICES is set as "True" : First Class, Express Media, Parcel Post, and Priority Mail
What am I doing wrong?
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I reran the 7.1.3 upgrade Installer and all is well now. Thanks for help
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