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One of my presale questions to Kryptronic was if CCP was able to allow customers to make a non-product payment, where they could enter the amount they wish to pay as a "Payment on Account" to pay on their local Accounts Receivable balances.
I asked them this question:
One thing I cannot find is the ability for customers to make payments on their local AR account. Would this be done with just setting up a generic item called Payment On Account? If this is the case, quantity is not a factor, but customer would need the ability to choose what payment amount they would be paying.
The presales response was:
......you should use the Purchase Order method and simply change the language there to suit your needs.
I figured that once I got CCP installed I could figure this out, but for the life of me, I see no way in hiding the quantity to just allow customers to pay what ever they want. The only work around I have found is to enter a unit price of $1.00 and let customers input a quantity for the whole dollar amount they would like to pay. This is not acceptable. They may wish to $249.65 for example.
Any way to accomplish this task?
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I haven't really used the purchase order option in ccp but I would think that it would really only let a customer checkout without paying for the order at the time of completion.
The method you say your using now is just about the only way under the default ccp setup to achieve what you want, anything else will require core code modifications and new scripts to achieve your goal. I currently have such a method running on my site to allow my local customers to pay rental payments on line thru the site. It basically just presents a page where the customer can enter an amount and place that amount into the cart so that it can be paid for, it also includes there customer number into the admin email that is sent, if the customer entered it into there account information, so that the office can place the payment into the correct account.
John
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Use a separate standalone page and the remote add to cart functionality to accomplish what you want. A sample of a remote add page may be found in the public /media/ecom/examples directory (productform.html).
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Thanks for the response. Not quite the turn-key solution as expected from the pre-sales question. Looks like a decent amount of coding to get what I want out of it, but as you mentioned John, just very basic info is needed to post their payment locally. Customer ID, Name, and Address to verify against their local account to post their payments such as you do with your rental payments online.
The sample file you directed me to Dave mentions that I should adjust the "settings" for remote files in the CCP interface, but am wondering if that is in reference to version 5.0-5.1. There is no mention in the setup or the interface that deals with remote product forms that I can see. Any advise here?
In just quickly testing the productform.html example, I get the following error:
The item submitted cannot be added because the page which referred you here is not permitted to submit data.
Thanks.
Edited:
Never mind, I found the remote Ecommerce settings under:
Last edited by Pako (12-16-2010 13:15:56)
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Not sure what you mean by settings. Create a page with fields for the information you need, include the hidden fields where are in the sample along with comments to make it able to be processed by CCP and you are done. The only "setting" required in CCP is to enable remote adds and plug in the URL of the page you create.
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You need to go to System Dashboard > Store > Component > Settings > Remote E-Commerce Settings and enter the url for your site, both secure and non-secure if both types are used and activate.
John
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Not sure where you are creating this but you can create this page under the System Dashboard > Website > Content > Webpages section and activate it where it will be displayed in the Main Menu section, or create links that will display in the Accounts Menu or Account Overview page section.
John
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dh783 wrote:
Not sure where you are creating this but you can create this page under the System Dashboard > Website > Content > Webpages section and activate it where it will be displayed in the Main Menu section, or create links that will display in the Accounts Menu or Account Overview page section.
John
Since I am utilizing a Joomla site, I thought about creating a "wrapper" for "Payments on Account" file, separate from the store and integrating the link to the payment file on my main menu.
Does this sound like a viable option?
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Thanks John. When I get it work and configured and will post the solution that I found. Too bad the pre-sales response wasn't a little more clear. I can see it can be done, but they made it seem like it was a few clicks here and there and *poof*, it would be good to go. Now sitting at $200 into this thing and I can't even get one of the most basic functions that I required from the software to work without some extensive effort on my end.
Time to get another cup of coffee and let my OCD kick in.
Thanks again!
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Extensive effort? If you are at all familiar with HTML adding a page should take 10-15 minutes.
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Dave wrote:
Extensive effort? If you are at all familiar with HTML adding a page should take 10-15 minutes.
Extensive, yes. Between getting familiar with the CCP interface, researching the manual, combing the internet, and following the goose chase lead by the pre-sales response, I have spent an extensive amount of time to get to the point where I need to make a custom page following the "productform.html" example to tailor fit a input form that should have been a turn-key option from the start, hence my reasoning for inquiring about the product and features before I opted to purchase the product.
Now where to put the page. This is trial and error in itself. Integrating with Joomla presents it's own set of issues, but I'm working through it.
For what it's worth, I did add the page, took about 10-15 minutes. Getting it to work correctly will take a bit more effort.
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Seriously, a "Pricing Type" of "Customer Defined" input field could sure help the integration of all this. Not to get off topic, but with all the features of CCP, I find it odd that this type of "option" would not be available in the drop down listing.
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That type of field is not hard to create but it is harder to keep the amount entered or the product in the cart since ccp checks the cart several times for current inventory items and correct pricing. I have several mods that use such a field but once entered you have to force the product into a remote added product to keep the script from removing the item later which basically calls for looking for specific ids to get it working.
John
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Pako, sorry I didn't see this earlier - make the payment item like you initially planned - just turn ON fractional quantities in global settings. It WILL allow the customer to enter dollars.cents. Then you may have to adjust the integer limit of the text input box, but look at my last post for how to do that.
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