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#1 06-18-2010 19:03:35

Graham
Member
Registered: 09-30-2004
Posts: 990
Website

Reducing font size on Order Confirmation e-mail

When the customer puts in an order I get the confirmation e-mail sent to me, but it's too big to print out on a single sheet of paper meaning I have to go into "print preview" and manually shrink its size to save wasting a sheet of printer paper on a couple of unnecessary lines.

Can anyone tell me where I can change the size of the font this e-mail is sent in, thanks.

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#2 06-18-2010 21:50:20

larry
Member
Registered: 07-21-2003
Posts: 437

Re: Reducing font size on Order Confirmation e-mail

Go to System Dashboard > System > Displays > Display Skins

You should have a Mail skin in the list - either the default or one that was customized for you.  You can update the CSS in that mail skin to control the size of the font.


Laurie Stephens




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#3 06-19-2010 17:47:09

Graham
Member
Registered: 09-30-2004
Posts: 990
Website

Re: Reducing font size on Order Confirmation e-mail

Thanks for the reply, but that only changes the size of the title text which says eg:

"Thank you for placing an order with Affordable Leather Products. Below are the details for your online order.

Order Totals"

Everything below that, ie Item Subtotal, Delivery Total, Total etc are in a larger font and aren't affected by this setting, so the mail is still too large to fit on a page.

I don't see anything else in there which lets you change the size of a font.

Last edited by Graham (06-19-2010 17:47:42)

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#4 06-19-2010 17:57:59

larry
Member
Registered: 07-21-2003
Posts: 437

Re: Reducing font size on Order Confirmation e-mail

In the default mail skin, most everything is controlled by the css for regtable for formatting and the default font size is specified in the css for the body tag.

look for

Code:

body {
     color: #555555;
     background-color: #F2F2F2;
     font-family: Verdana, Tahoma, Arial, sans-serif;
     font-size: 11px;
     font-weight: normal;
     text-align: left;
     margin: 10px;
     }

You can always view the xhtml in your mail client to see what css classes are being used for each field.  Then go back to your mail skin to the corresponding css and tweak the fields that need changed.


Laurie Stephens




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#5 06-20-2010 10:31:33

Graham
Member
Registered: 09-30-2004
Posts: 990
Website

Re: Reducing font size on Order Confirmation e-mail

I've tried changing the font-size parameter in the code you listed above, but, as mentioned, that only affects part of the message.

If you look at the picture below I reduced the font size to 1px which gives the tiny writing that actually says "Thank you for placing an order with Affordable Leather Products. Below are the details for your online order.
Order Totals" but doesn't affect "Item Subtotal" etc and even after looking at the message source I can't see anything that actually deals with the font sizes for that.

http://i258.photobucket.com/albums/hh247/Grahamm_photos/ccp-email-1.jpg

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#6 06-20-2010 12:43:32

susan2go
Member
Registered: 04-19-2010
Posts: 81

Re: Reducing font size on Order Confirmation e-mail

Your font looks huge in your screen pic, but my email confirmations look quite a bit smaller and I think it has to do with monitor resolution.  At 1600 x 900, everything looks different.  I've read that 76% of all users are using monitors will resolutions greater than 1024 x 768 as of January 2010 and it it probably has increased by now because wide screen monitors are so cheap.

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#7 06-20-2010 13:27:12

Graham
Member
Registered: 09-30-2004
Posts: 990
Website

Re: Reducing font size on Order Confirmation e-mail

I'm using 1024 x 768, but the point is that when I print off the order e-mail the size of that font makes it go over two pages as mentioned at the top.

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#8 06-21-2010 09:35:42

larry
Member
Registered: 07-21-2003
Posts: 437

Re: Reducing font size on Order Confirmation e-mail

The xhtml order summary is in:
System Dashboard > System > Displays > Display Includes > Order Summary (XHTML Mail)

Perhaps the css class used in your version is not regtable?


Laurie Stephens




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