Kryptronic Software Support Forum

zanart · 10-05-2009 15:06:48

Okay I have never used Google Checkout but have been trying to set it up with 7.1. This is what I have done so far:

1: set up account with google checkout.
2: Activate Google checkout in CCP, enter Merhcant ID and Key

When I get to shopping cart page the google checkout button is there, click it and I go to google pages.

Yes the shipping and VAT do not show but I understand I need to go to the next page when google will communicate with my site to calculate the VAT and shipping.

However when I get to the second google checkout page I get the following error:
"An error has occurred, please return to the merchant's site and use Google Checkout again."

I have tried with a bulk standard CCP product, VAT and Shipping charges applicable, also after clearing cache and cookies.

Am I missing something??
Thanks
Rob

Dave · 10-05-2009 15:14:27

Check the permissions on the public utilities directory as well as googleco.php within that directory. You may make sure that Google can get to the correct URL on your site by visiting http://www.yourdomain.com/utilities/googleco.php

If things work you'll simply get a message that says "The request received by the Google Checkout webservice was empty.".

zanart · 10-05-2009 15:18:16

Changed permissions from 755 to 777, same error.

and I do receive the message "The request received by the Google Checkout webservice was empty."

Dave · 10-05-2009 15:29:00

Got the answer. Add a step 3 to what you've already done.

On the google checkout side, you need to enter the URL for the utilities/googleco.php script in the public install directory under SETTINGS | INTEGRATION as the API Callback URL. XML should be set as the callback method.

zanart · 10-05-2009 15:54:22

Step 3 completed but still get the same error.
I will play around a bit!!

webmaster · 10-05-2009 16:44:32

This should be an https URL and will look something like:

https://www.yourdomain.com/store/utilities/googleco.php

zanart · 10-06-2009 01:39:45

That's what it is.

OutcastGirls · 10-08-2009 14:18:11

Zanart,

Has this issue been resolved and if yes, how? I'm experiencing the same problems with setting up Google Checkout. I can't get it to work.

Dave · 10-08-2009 14:22:32

It was resolved. The return link in Google needs to be httpS as Nick stated in post number 6.

zanart · 10-08-2009 14:23:47

No
I have not got this working.
All I get is the same error.
Eventually gave up.

Last edited by zanart (10-08-2009 14:24:25)

OutcastGirls · 10-08-2009 14:28:01

I did use the link from post #6 starting with https:// and it .

I alo set the notification as XML.

Not working.

Last edited by OutcastGirls (10-08-2009 14:30:06)

Dave · 10-08-2009 14:31:02

Well the full URL to your site, https://www.outcastgirls.com/utilities/googleco.php, is working as it should.

Dave · 10-08-2009 14:31:47

Well gee, that's not what you said zanart

zanart · 10-08-2009 14:35:29

Maybe I should have worded my post a few days ago a bit better.

Nick suggested what that URL should have been.

I replied saying "That's what it is". I should have continued my post with "and it still doesn't work"

I think you may have read it as "Thats what is WAS."

Dave · 10-08-2009 14:37:50

Indeed, me bad. I've asked Nick to take another peek at this thread. Hang on y'all.

webmaster · 10-08-2009 15:38:39

I've created a wiki article on setting up Google Checkout. Hopefully this will help:

http://wiki.kryptronic.com/CCP7GoogleCheckout

zanart · 10-08-2009 16:03:33

The wiki entry was exactly how I had it set up anyway, but I still get the same error when trying to get the shipping/VAT charges

If anyone does get it working please let us know.

OutcastGirls · 10-08-2009 17:34:56

I followed the instructions in the wiki (what is wiki anyway?) but Google Checkout still does not work. By the way, this is how I did it the first time. And this is the outcome:

1. Same error message:
2. The item description is wrong (shown is the description of the category, but not the particular product that was purchased)
3. The shipping is not calculated
4. The state tax is not calculated
5. The "Calculating tax and shipping" button is frozen (which is why shipping and tax are not calculated, of course)

And yes, I did use: https://www.outcastgirls.com/utilities/googleco.php and did everything as shown in the 'wiki' guide.

My banking account hasn't been confirmed yet (it will take a couple of days according to Google), so I really hope this is the reason my Google Checkout doesn't work. But I find it odd that I have the exactly same problems as Zanart does.

If somebody figure this out, please post it here. So far the Google Checkout integration hasn't worked and I'm giving up

I will turn off the Google Checkout button until this issue is resolved ( cos I don't want to turn away clients because of a non-functioning checkout option)

bummed out

Last edited by OutcastGirls (10-08-2009 17:39:52)

webmaster · 10-08-2009 17:46:54

Go into Tools in your Google account and look at the integration console. It will list specifics on any errors encountered.

OutcastGirls · 10-08-2009 23:25:39

There are no specific errors listed in my Integration Console. There are 2 boxes above the console: In the first, there is message saying that bank account verification is required (aware of than, waiting for Google to make a deposit to my account and verify it), and the message in the second box is saying that there is a new merchant policy in effect. There are no issues listed in the actual console under these two messages.

=================================================================================

Your bank account is currently unverified and ineligible to receive payouts. Please verify your bank account as soon as possible.[?]

As a new merchant you have been placed on our New Merchant Policy [?] which schedules payouts two calendar weeks after the initial order as opposed to the two day payout for established merchants. Assuming normal activity, you will be placed on two day payouts in 60 days after signing up.

Date [sorted ascending] Type Order Description 1 - 0 of 0 issues

Last edited by OutcastGirls (10-08-2009 23:28:56)

webmaster · 10-09-2009 07:16:05

I think the bank account verification will address this.

OutcastGirls · 10-09-2009 13:07:10

Nick,

Unfortunately this was not the issue. My account was verified early this morning but the Google Checkout still does not work. I'm encountering the same problems as described in #18. Any suggestions? Has anyone been able to setup Google Checkout successfully?

sasha

^neo^ · 10-09-2009 13:29:07

Not yet.
Although i'm not running the ccp7 on https yet so cant fully check it

webmaster · 10-09-2009 14:37:14

Try updating the API URL and use:

https://checkout.google.com/api/checkou … t/Merchant

We had luck with both URLs during development.

DasAutoSport · 10-09-2009 19:50:44

I am also unable to get Google Checkout to work with all the same problems listed by others.

Changing to the newly provided API above, I now get the following error in my integration console.

"We were looking for the parameter buyButtonCart, but we didn't find it in the cart post; check your form fields."

Chris Peterson
Das Auto Sport

Kryptronic Software Support Forum

#1 10-05-2009 15:06:48

Google Checkout Set Up Steps

#2 10-05-2009 15:14:27

Re: Google Checkout Set Up Steps

#3 10-05-2009 15:18:16

Re: Google Checkout Set Up Steps

#4 10-05-2009 15:29:00

Re: Google Checkout Set Up Steps

#5 10-05-2009 15:54:22

Re: Google Checkout Set Up Steps

#6 10-05-2009 16:44:32

Re: Google Checkout Set Up Steps

#7 10-06-2009 01:39:45

Re: Google Checkout Set Up Steps

#8 10-08-2009 14:18:11

Re: Google Checkout Set Up Steps

#9 10-08-2009 14:22:32

Re: Google Checkout Set Up Steps

#10 10-08-2009 14:23:47

Re: Google Checkout Set Up Steps

#11 10-08-2009 14:28:01

Re: Google Checkout Set Up Steps

#12 10-08-2009 14:31:02

Re: Google Checkout Set Up Steps

#13 10-08-2009 14:31:47

Re: Google Checkout Set Up Steps

#14 10-08-2009 14:35:29

Re: Google Checkout Set Up Steps

#15 10-08-2009 14:37:50

Re: Google Checkout Set Up Steps

#16 10-08-2009 15:38:39

Re: Google Checkout Set Up Steps

#17 10-08-2009 16:03:33

Re: Google Checkout Set Up Steps

#18 10-08-2009 17:34:56

Re: Google Checkout Set Up Steps

#19 10-08-2009 17:46:54

Re: Google Checkout Set Up Steps

#20 10-08-2009 23:25:39

Re: Google Checkout Set Up Steps

#21 10-09-2009 07:16:05

Re: Google Checkout Set Up Steps

#22 10-09-2009 13:07:10

Re: Google Checkout Set Up Steps

#23 10-09-2009 13:29:07

Re: Google Checkout Set Up Steps

#24 10-09-2009 14:37:14

Re: Google Checkout Set Up Steps

#25 10-09-2009 19:50:44

Re: Google Checkout Set Up Steps

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