Kryptronic Software Support Forum
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#1 09-17-2009 14:34:49
Sales tax when address has changed
If the customer makes changes to his address and then shops without logging out and back in any appropriate changes to the sales tax are not made. For example, I logged in as a resident of my state, added an item to my cart then changed my state of residenence. It still charged me sales tax based on my residence at the time of login. After I logged out and back in the sale stax was correct.
Regards
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#2 09-17-2009 15:30:49
Re: Sales tax when address has changed
When an item is placed into the cart it gets entered with the current item and customer address details, if something has changed like customer info then and items in the cart have to be either removed or updated to get current detail. Generally customer shouldn't be changing there state information once created, if they want to ship to a different address, and you have the site set to allow multiple shipping address then they will be able to change it there.
John
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