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#1 04-06-2009 08:51:00

zeppelin
Member
From: Indy
Registered: 04-05-2009
Posts: 30

CCP6: Unfortunately, we are unable to accept your transaction

I am geting the message: Unfortunately, we are unable to accept your transaction. There may be a problem with the payment information you entered, or our online processor may be experiencing technical difficulties at the present time. You can attempt to process your order again, or contact us to discuss other payment options.

I am using Linkpoint/YourPay API - Secure Server and a real credit card for testing.

I put the 10 digit store ID in the int Gateway User/Store ID field.

I got it to work with Linkpoint/YourPay HTML - Payment Form but I want to use the API.

I also just reinstalled CCP as HTTPS since upgrading my site to SSL.

What am I missing???

Thanks in advance again!

-Ben


Heard a cry for mercy (from a gutter) in the city of the damned
Down in the pits you go no lower, the next stop's underground
Your wine and roses ain't quit over 'till favor deals a losing hand

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#2 04-06-2009 09:21:52

zeppelin
Member
From: Indy
Registered: 04-05-2009
Posts: 30

Re: CCP6: Unfortunately, we are unable to accept your transaction

Found this from Dave but it still does not work after putting it in (same message).

Edit to add:  Dave is officially an idiot   For the LinkPoint API the certificate from LinkPoint is entered in "Linkpoint API Settings" which resides in the settings section of admin.  How I forgot about that I don't know but I suspect your problem will be resolved if you put the certificate information in there also.


Heard a cry for mercy (from a gutter) in the city of the damned
Down in the pits you go no lower, the next stop's underground
Your wine and roses ain't quit over 'till favor deals a losing hand

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#3 04-06-2009 12:48:10

zeppelin
Member
From: Indy
Registered: 04-05-2009
Posts: 30

Re: CCP6: Unfortunately, we are unable to accept your transaction

Dave are you there????

Did debug and got this:

KHXC_Remote::connect: Sending request to URL https://secure.linkpt.net:1129/LSGSXML: <order><creditcard>....
KHXC_Remote::connect: couldn't connect to host


Thanks in advance

-Ben


Heard a cry for mercy (from a gutter) in the city of the damned
Down in the pits you go no lower, the next stop's underground
Your wine and roses ain't quit over 'till favor deals a losing hand

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#4 04-06-2009 12:57:07

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: CCP6: Unfortunately, we are unable to accept your transaction

Well that kinda says it all.  Ask your provider if port 1129 is being blocked.  I've got a nickel that says it is smile

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#5 04-06-2009 13:30:17

zeppelin
Member
From: Indy
Registered: 04-05-2009
Posts: 30

Re: CCP6: Unfortunately, we are unable to accept your transaction

You were right! They would only open it for out going and it appears to work. Will there be any problems if it is blocked for incoming?

Thanks again!

-Ben


Heard a cry for mercy (from a gutter) in the city of the damned
Down in the pits you go no lower, the next stop's underground
Your wine and roses ain't quit over 'till favor deals a losing hand

Offline

 

#6 04-06-2009 13:32:03

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: CCP6: Unfortunately, we are unable to accept your transaction

Nothing will be coming back through that port.  You only needed it unblocked for the outbound connection.  Glad I made a nickel today big_smile

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