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#1 05-24-2003 10:42:15

BooBoo
Member
From: Anaheim, CA
Registered: 07-25-2003
Posts: 147
Website

Empty Cart part II

I tried the change that was suggested earlier and it did not work.  My boss was in Boston for the PDA convention and called me last night to let me know that he was getting that problem.

He is running IE 6 on Windows 98 laptop.

I accessed the server, chmod'ed the /ccp5/data from 0755 to 0777 and then repeated it to chmod from 0777 to 0755.  He then tried it and it worked.

This is happening with increasing frequency and we are losing sales big time.

I cannot see what on the server is causing the permissions change and I cannot find anything in the code that does this.

However, it is happening.  I also have noticed that the files in temp are owned by httpd and in the group of httpd.  Could this be causing the problem?


--
Keith Roberts
IT Manager
Laptops For Less, Inc
keith@getadeal.com
<a href="http://www.laptopsforless.com">Your source for laptop batteries, pda batteries, digital camera batteries, cell phone batteries, and accessories</a>

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#2 05-24-2003 13:23:15

buehlerfam
Member
Registered: 05-15-2003
Posts: 27

Re: Empty Cart part II

I'm confused as to why you are chmoding the data folder to 755? Per Nick's installation instructions, you need to chmod the data folder 777 and all files inside.

As quoted:
STEP 1: Setting Up The Directory Structure
<snip>
data

This is the directory where databases, elements and other secured files are stored. For Linux or Unix systems this directory's permissions and all of the files stored in it should be set to 0777.
</snip>

Maybe that is the reason..? I don't understand how this would cause a random problem though. But then again, I am not a programmer or pretend to be one. smile

Scott

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#3 05-25-2003 09:42:47

BooBoo
Member
From: Anaheim, CA
Registered: 07-25-2003
Posts: 147
Website

Re: Empty Cart part II

I reversed the steps.  Last time that I tried to simply chmod 0777, it did not work.  But by chmod'ing from 0777 to 0755 to 0777, it reset the temp files.

I have since created a job that chmod's 0755 and then chmod 07777 and placed it into the crond.quarter-hourly directory to be run every 15 minutes.

I hope that this corrects this issue.


--
Keith Roberts
IT Manager
Laptops For Less, Inc
keith@getadeal.com
<a href="http://www.laptopsforless.com">Your source for laptop batteries, pda batteries, digital camera batteries, cell phone batteries, and accessories</a>

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#4 06-04-2003 10:05:03

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19756
Website

Re: Empty Cart part II

Your server has to be doing this on it's own.  All files are written out as chmod 777 by default and this is never changed by the scripting.  Are you sure someone isn't going in behind you and doing a chmod -R 755 data/temp?

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Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

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