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#1 04-22-2008 13:50:21

paul-mil
Member
Registered: 04-22-2008
Posts: 8

More friendly end user admin interface

Hi Guys like the product. 
But something struck when I first tried the admin pages. When you want to say add another catagory, instead of it saying "add a new catagory" it  says "add another table row to this database" I understand this but to say some person who will be the end user who may not be a web designer it might not be so easily understood and may contribute to a degree of end user panic
Thanks
Paul M

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#2 04-24-2008 07:51:47

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

I've got to agree. I'm one of those 'newbie' end users who isn't a Web designer, understands very little HTML and even less PHP.

As it is, I'm really, REALLY struggling to get to grips with the terminology, the endless flicking backwards and forwards within Admin, the apparent illogical links between this and that (although to code heads it is probably logical?) and the lack of written documentation which, if it existed, would go a long long way towards making things less opaque.

I'm led to believe that the latter is currently being worked on. I just hope it's in plain English and not 'Geek Speak'!

Cheers,

Steve


Cheers,

Steve

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#3 04-24-2008 08:12:33

paul-mil
Member
Registered: 04-22-2008
Posts: 8

Re: More friendly end user admin interface

Hi Steve
and I also think that it might be a good idea to have two modes, one which displays  only things like product management and catagory things that the end user would use on a daily bases and the other mode with the rest. the first mode could even filter out such things as the SQL statement and such. I think these are the sort of things which would make it easier for developers to sell the shopping cart system to a potential client.
The end user is after all the bill payer and there for potential income for Kryptronic if it can be demonstrated in a less daunting way.
Paul M

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#4 04-24-2008 08:57:08

TerryA
Member
From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
Website

Re: More friendly end user admin interface

It is looking like Kryptronic does not care about the end user of this product.  There are several of us that have been hammering on Kryptronic since beta stage about the functional orientation of the admin interface that was obviously designed with no thought as to who uses the cart and what they use it for.  The admin needs to be aligned to the majority of the users and set up to be task oriented with Managing orders being the priority as that is what makes the shop owner money.  You are correct about the nomenclature used in the cart being confusing.  Using terms like True and False when Yes and No are the norm is very confusing to a lot of users, especially those that do not have English as their first language.  There have been some changes made to Admin but they were just superficial and fairly meaningless in the larger scheme of things.


What really gets me is that the developer of this software has not been active on this forum for many months:
Webmaster - Last post:     12-14-2007 11:41:50

Looks like he has either lost interest in his product or just doesn't give a darn about his users.

Maybe if we make enough noise about this, they will get the message and make some changes.

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#5 04-24-2008 10:52:01

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Well, my deadline for the launch of my site is fast approaching (1 week) and there's not a chance in the world that it will go live then. Maybe another 10 weeks to upload all the product data (in the region of 5000 products), create all the categories, figure out how I can create multi-level dropdown menus for the categories, figure out how I can get graphical links to other pages (namespaces?) into the right hand and left hand nav bars, figure out how incoming/outgoing e-mail automation works, sign up to PayPal Virtual Terminal and HSBC, and integrate them into the shop... the list goes on. And all whilst I'm feeling totally lost!

Until 10 or so days ago, I had spent approx 4 weeks piddling around with a skin which I had purchased and also trying to find what must be the most basic of things to those in the know. I'm pretty certain I had hair before this time? smile

Anyway, 10 days ago I took a step backwards (or so I thought) and started again. I dumped the purchased skin (which also comes with zero documentation) and enabled the CCP6 skin. In between trying to run my business, which takes most of my day, I've nervously changed a few things and spent several 1/2 hours searching the forum for clues, answers, or anything which may be useful. However, I generally fail to find what I'm looking for either because the answers are in 'those who are in the know' code, or because I simply can't find anything.

To say that I feel lost is an understatement, and I shouldn't have to rely on the possibility of getting a response via the forum (I feel sorry for Dave. He must get so irritated by the questions posed). If the basics were written down, then I'm certain there would be a lot less cries for help.

Anyway, here's where I've got to over the last couple of days .... http://www.sbtooling.co.uk/khxc/index.php

Most of the changes are in the style sheet. That's the easy bit by comparison to PHP and those thingies called namespaces, includes, etc, but I've managed to change a few things. The 'splash' and 'online store - splash' still baffle me, but I've managed to turn off splash ... I think? Or is it online store - splash that's been turned off? Either way, the landing page is now where I think I want it to be. I just hope I don't need to reverse the changes to the landing page, because I've already forgotten what I did to disable whichever page I've disabled!

Right... I'm offoutside for a good, hard YELL!

smile

Cheers,

Steve


Cheers,

Steve

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#6 04-24-2008 11:19:25

BigDog
Member
From: central Tennessee, USA
Registered: 10-03-2007
Posts: 240
Website

Re: More friendly end user admin interface

Hey Steve, that was a good yell. I heard you here in U.S. You rattled my windows.  Now go back inside and get back to work.  tongue

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#7 04-24-2008 11:38:53

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

I'm working! smile


Cheers,

Steve

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#8 04-24-2008 11:41:49

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

.... But not on the site.

eBay is calling ... Which is yet another frustration! roll


Cheers,

Steve

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#9 04-24-2008 15:31:34

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: More friendly end user admin interface

Steveb9990 wrote:

(I feel sorry for Dave. He must get so irritated by the questions posed). If the basics were written down, then I'm certain there would be a lot less cries for help.

I don't but I do share the frustration y'all have with not having more detailed information available.

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#10 04-24-2008 16:33:42

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Dave, you must have the patience of a saint! cool

On the positive side of things, from my point of view anyway ... I can say I'm glad I took the step of switching away from the zipskin I'd purchased, but I'm still befuddled by most of it! sad

Cheers,

Steve

PS: North Carolina ... The mountains out there in 'Redneck' country are truly astounding!


Cheers,

Steve

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#11 04-24-2008 17:31:30

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Dave.

The wrong thread in which to discuss this, but ...

How easily could a ready built DHTML menu (javascript) be incorporated into a skin, thus replacing the text links? Is it even possible?

And how easily could graphical links to A.N.Other page (Namespace? ... The terminology baffles me ... I think in terms of pages!) be incorporated into the right and/or left navigation? Is this possible?

And just to clarify ... I didn't have hair on my head before I started to delve into CCP6, so a lawsuit for 'undue stress' is not about to be served! big_smile

Cheers,

Steve


Cheers,

Steve

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#12 04-24-2008 17:50:17

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: More friendly end user admin interface

Steveb9990 wrote:

How easily could a ready built DHTML menu (javascript) be incorporated into a skin, thus replacing the text links? Is it even possible?

Possible yes.  The biggest challenge, as has been discussed before, is that there is a single routine that is used to build all of the menus.  I'm not sure what benefit there would be to simply changing the links to DHTML/JS.  If you were to try it I'd make sure to test it with JS disabled completely.

Steveb9990 wrote:

And how easily could graphical links to A.N.Other page (Namespace? ... The terminology baffles me ... I think in terms of pages!) be incorporated into the right and/or left navigation? Is this possible?

If you wanted to use images for links, a single image for all of the links on the left and right, it would be a simple matter of changing the style sheet to specify a background image for the LI tag that is used for the menu items.  If you wanted to use different images for different areas see above about a single routine to build all of the menus.

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#13 04-24-2008 18:21:50

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Did you hear a 'Whoosh' noise? If so, it's due to everything you have just said going straight over my head!

LI tags? Single routines?

I told you I was a newbie... I'm practically a virgin! smile

The reason I asked about the DHTML menu is just because I have DHTML menu 8. However, if it's possible, I would be perfectly happy if I could create a vertical dropdown menu or expanding menu (excuse the terminology ... I don't have a clue about that either!). I've seen this in action on one CCP6 based site (The URL has long gone from my confused head!), but I don't have the first clue where to start.

Basically, I would like to do this for one reason, and that's because it's highly probable that I will need a multitude of sub-categories which I would like to drop down when a category link is clicked.

As for the images, I will require several image links for multiples of special offers, etc, pulling up custom pages, but this single routine thingy is part of that whoosh which I mentioned earlier!


Cheers,

Steve

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#14 04-24-2008 18:23:35

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Good night all (Yes, it's late here!)


Cheers,

Steve

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#15 04-26-2008 05:27:27

Silk
Member
Registered: 07-31-2006
Posts: 211
Website

Re: More friendly end user admin interface

Dave, did you get my PM? I sent that request in last week and haven't heard anything back.

Steve, maybe we should have a chat mate, you being an eBayer as well as a CCP user.

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#16 04-26-2008 05:31:03

Silk
Member
Registered: 07-31-2006
Posts: 211
Website

Re: More friendly end user admin interface

Oh Steve, have you committed to HSBC? Their reliability isn't great (check out the Power Seller forum recently and we used them years ago and they weren't amazing). If you are a FSB member you'll get discounted rates from Streamline & free set up. Might be worth a look.

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#17 04-26-2008 18:45:28

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Hi Silk.

Nope, I've not committed to any form of payment receiving at this moment in time. I've got a big enough headache as it is! BUT ... I have considered signing up to FSB.

I think a chat is in order, but if I make you feel like slitting your throat, then you can't say I didn't warn you! :p


Cheers,

Steve

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#18 04-26-2008 18:47:02

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Sorry! My parting shot should have been ... tongue

I obviously missed 'shift' !!!


Cheers,

Steve

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#19 04-27-2008 05:30:22

Silk
Member
Registered: 07-31-2006
Posts: 211
Website

Re: More friendly end user admin interface

lol no worries mate. I'll PM my details to you.

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#20 04-27-2008 06:15:22

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

I've already PM'd mine to you.


Cheers,

Steve

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#21 04-27-2008 12:21:17

Silk
Member
Registered: 07-31-2006
Posts: 211
Website

Re: More friendly end user admin interface

Umm that's odd, no PM's

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#22 04-27-2008 12:24:22

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: More friendly end user admin interface

TerryA wrote:

What really gets me is that the developer of this software has not been active on this forum for many months:
Webmaster - Last post:     12-14-2007 11:41:50

Looks like he has either lost interest in his product or just doesn't give a darn about his users.

Nick hasn't lost interest and he sure as heck gives a "darn" about his users.  He doesn't need to be active here since that is, and has been, one of my main responsibilities Terry.

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#23 04-27-2008 12:27:29

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: More friendly end user admin interface

Silk wrote:

Dave, did you get my PM? I sent that request in last week and haven't heard anything back.

Yes I did.  I've been out of town all week.

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#24 04-27-2008 13:02:24

Steveb9990
Member
From: UK
Registered: 03-21-2008
Posts: 121

Re: More friendly end user admin interface

Silk

I've now e-mailed you.

PM's don't appear to be getting through.


Cheers,

Steve

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#25 04-27-2008 14:21:34

Silk
Member
Registered: 07-31-2006
Posts: 211
Website

Re: More friendly end user admin interface

Dave, I got you PM (pokes fun at Steve coz he can't send a PM) lol

I've sent you one back. Basically there is more to it as, what is currently exported, doesn't cover enough detail to create an invoice in sage. It basically will create customer accounts and gives a total per sale with a tax breakdown but no more.

Unless I'm missing something and there is an option somewhere to choose what fields are included in the current sage export? I didn't see any documentation on this.

Steve  I can't access my mail from home so will check your message for the office in the morning mate.

Silk

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