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#1 12-26-2007 17:35:04
Check out error stage 1 to 2
Hi
To clear all previous mods I reinstalled using latest installer so I now have the latest version BUT !
I keep getting te following 'An error was encountered while processing the information submitted. Please try again.' when trying to get past stage 1 of checkout - i tried going routes of guest chechout and logged in user checkout but still getting the same problem
All products were redone and I did not use any old tables
site is wwwoneshopart.com so try it - just use telephone purchase option and I will ignore it (if I ever get an order cobfirmation email 
)
Thanks
Paul
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#2 12-27-2007 07:01:14
- GreenbarnWeb
- Member
- Registered: 09-23-2003
- Posts: 2743
- Website
Re: Check out error stage 1 to 2
Hi
See this post to fix that issue:
https://forum.kryptronic.com/viewtopic.php?pid=71048
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#3 12-27-2007 07:21:10
Re: Check out error stage 1 to 2
Wow - thanks Rach/Nick for the fast response - I thought you guys would be off for the break
The fix worked great Nick - thanks - I trwled the support but never thought of looking at the update posts as I thought I had updated to the latest - that will teach me to be more attentative - thanks again folks
Paul
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