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#26 10-02-2007 12:08:09

GoBrushless.com
Member
Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

I wish I knew... So you paid nick 100 clams to tell you to turn on PayPal Express?

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#27 10-02-2007 12:21:04

kiwimum
Member
Registered: 03-30-2004
Posts: 305
Website

Re: Still having WPP payment issues from overseas customers...

Nah, just a basic ticket, well two actually now so a total of $40 or $50 (can't remember if they're 20 or 25 bucks a piece) - I put in a quote request though too in case I needed to dish out more, but nada.

Not everyone is having that return from PP error, so something has GOT to be fixable.  GAH.


Jessica
:: CCP5 > CCP6 > Magento > CCP7

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#28 10-02-2007 13:16:44

GoBrushless.com
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Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

I do know that if you go into the configurations for each of the PP-related processers, there's fields for your PP username & password.  i would imagine that if they don't match or you haven't filled it in, that could be the "missing field" PP is griping about...

Just a thought.

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#29 10-04-2007 16:30:47

kiwimum
Member
Registered: 03-30-2004
Posts: 305
Website

Re: Still having WPP payment issues from overseas customers...

Do you mean in the code area in the frame?


Jessica
:: CCP5 > CCP6 > Magento > CCP7

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#30 10-05-2007 08:47:24

webmaster
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From: York, PA
Registered: 04-20-2001
Posts: 19937
Website

Re: Still having WPP payment issues from overseas customers...

I did notice one issue with your setup which could have caused this issue.  PayPal has changed their standard API to no longer accept a country name for the country - they now require a country abbreviation.  This has caused issues with international orders and necessitated a change in our last update.  In the update, for the PayPal Standard method, we changed the 'Form Display Code' section as follows:

Orignal:

Code:

$olpform['fields']['HIDDEN'][] = array('name'  => 'country',
                                       'value' => $order['order']['country']);

New:

Code:

$olpform['fields']['HIDDEN'][] = array('name'  => 'country',
                                       'value' => $order['order']['countryabb']);

This seems to have corrected the issue for most users and I assume it will correct it for you as well.  I made this change to your install.


Nick Hendler

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#31 10-08-2007 08:11:12

GoBrushless.com
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Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

I had already made that change a while ago.  I was seeing the error AFTER making that update.

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#32 10-08-2007 13:04:26

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19937
Website

Re: Still having WPP payment issues from overseas customers...

Apply the 10/02/2007 update to ClickCartPro.


Nick Hendler

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#33 10-09-2007 08:51:25

GoBrushless.com
Member
Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

done and crossing my fingers.  update was a breeze to do - even for the manual changes - kudos Nick.

what specifically was changed in this update that would impact WPP, aside from the country abbreviation that I had already changed a while back?

jessica - any luck with ur install?

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#34 10-10-2007 07:53:29

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19937
Website

Re: Still having WPP payment issues from overseas customers...

Making the state/province field not required in the direct class was also done.  That seems to have made the difference.


Nick Hendler

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#35 10-25-2007 20:52:50

kiwimum
Member
Registered: 03-30-2004
Posts: 305
Website

Re: Still having WPP payment issues from overseas customers...

I haven't updated yet - I'm nervous about overwriting all the changes I've made.  Did the update fix the issue for you Steve?


Jessica
:: CCP5 > CCP6 > Magento > CCP7

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#36 10-26-2007 08:21:21

GoBrushless.com
Member
Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

Jess,

Haven't had any issues since... did get some odd shipping calculations but that's another story.

Don't blame you for being nervous.  I recommended to Nick that he incorporate an "admin notes" section so people can keep track of their code modifications right there in Zuma.  It'd make updates a little less "scary" i think for folks like you with heavily modded carts.

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#37 01-28-2008 13:26:55

kiwimum
Member
Registered: 03-30-2004
Posts: 305
Website

Re: Still having WPP payment issues from overseas customers...

We never did get this fixed, even with the most recent upgrade our customers still had that error.

We've switched to paypal payments pro, and now have a new error to deal with when folks use guest checkout (which happens surprisingly often!)  Detailed here:  https://forum.kryptronic.com/viewtopic.php?id=20073

Huge, laborious sigh.


Jessica
:: CCP5 > CCP6 > Magento > CCP7

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#38 01-28-2008 14:34:45

GoBrushless.com
Member
Registered: 06-29-2005
Posts: 431

Re: Still having WPP payment issues from overseas customers...

posting a possible solution in the other thread...

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