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I recently did an update and am now running CCP 6.0.4 on my latest site.
The customer has informed me that orders are now showing in the "Completed & Processing" section instead of the "Pending and Cancelled" section like they used to before the update. They automatically show as "Completed" I am referring to the orders and Checkout function ≥ Manage Online Orders of the admin interface.
I am unsure if this is the way it is now suppossed to be, it is different. If not, how do we fix this? Thanks.
Dave
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Order that do not require shiping will be flaged as completed, all order which require shiping that you have received payment or the payment gateway that you are useing has it's Perform Post-Order Updates field set to true will be flaged as Pending Shippment and show up in the Manage Online Orders (Completed & Processing) section of the admin. You will need to update those order to Completed when they are shiped through the admin Manage Online Orders (Completed & Processing) section.
Order which the customer has not completed through a payment gateway or the payment gateway used has it's Perform Post-Order Updates field set to false (0) will show up in the admin Manage Online Orders (Pending & Canceled) section. You would have to update there status to Pending Shippment or Completed when you have received payment for that order.
John
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