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#1 06-01-2007 13:06:03
Initial Admin Login credentials
I seem to remember this being asked before but I cannot find it anywhere, so please forgive for posting a question that has already been answered.
Is there an initial password/username for the backend? Is it set up during the install? All I remember setting up was the installer password.
The install went smoothly, but I can not get into the back end.
Thanx.
Tim Mathes
MathesDesign
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#2 06-01-2007 14:22:43
Re: Initial Admin Login credentials
The user name is your email address that you used when you ran the installer and the password should be the one you used with the installer also.
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#3 06-01-2007 15:54:52
Re: Initial Admin Login credentials
That is what I thought. But that is not working. I have tried the password again in the installer and it is working fine, and the email address is exactly the same as in the installer.
The domain is correct in the cookie set up .acceleratedsupply.com and the cookie is set to /khxc
Both non secure and secure URLs are the same.
Any ideas?
----------------
I gusess I'll try deleting everything from the server and try again from scratch.
Last edited by tmmths (06-01-2007 19:11:25)
Tim Mathes
MathesDesign
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#6 07-22-2009 05:47:04
- magwa
- Member
- Registered: 09-22-2007
- Posts: 321
Re: Initial Admin Login credentials
I have exactly this same problem with a site that has been running for months.
All of a sudden admin cannot login and I re-ran the installer with the intent of getting into admin at the end of the install process but although the install was ok I cannot login to admin with the email address and installer password - I need help desperately !
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#7 07-22-2009 06:39:19
- magwa
- Member
- Registered: 09-22-2007
- Posts: 321
Re: Initial Admin Login credentials
I followed the solution at this url
https://forum.kryptronic.com/viewtopic.php?id=20631
It doesn't explain what went wrong in the first instance, but at least I now have access to admin.
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