Kryptronic Software Support Forum
You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.
#1 01-30-2007 17:30:18
- ebbnflow
- Member
- From: NORCAL
- Registered: 01-23-2006
- Posts: 35
New SSL Cert Installed. Now I CANNOT access my store!!
I had my hosting company renew my SSL cert yesterday. It looks like it was updated and everything work fine except for my CCP storefront. I get a "Not Found The requested URL /cgi-bin/ccp51/cp-app.cgi was not found on this server." When I remove the "s" https://, I can see the store, but I cannot login into the admin panel. I can get to the admin panel in unsecure mode, but when I hit submit, it tries to secure the page and I end up back in 404 page not found land. I been mising out on orders since yesterday. I'm on hold with my Hosting company as we speak. Any ideas? Please help.
Regards,
Patrick
EDIT: My hosting company solved it. It was some kind of linking issue.
Last edited by ebbnflow (01-30-2007 18:06:42)
Offline
#2 02-09-2007 18:09:39
- caninesoftware
- Member
- Registered: 05-23-2006
- Posts: 2
Re: New SSL Cert Installed. Now I CANNOT access my store!!
I am having this same problem. What did your hosting company do? Mine is asking me this question.
Offline
#3 02-09-2007 19:01:27
- steveblueradio
- Member
- From: Belfast, Northern Ireland
- Registered: 06-28-2004
- Posts: 755
- Website
Re: New SSL Cert Installed. Now I CANNOT access my store!!
Hi,
You need to make sure that your setting for:
Secure Site Payment Script URL *
and
Path to Secure Site media Directory URL *
are setup and correct, these can be found in:
Global Settings >> Manage Program Settings
I'm Gene Hunt, Your DCI, And it's 1973, Nearly Dinner Time, I'm havin hoops........
Cheers,
Steve
-------------------
Offline
#4 11-28-2008 23:39:41
- Kimbo
- Member
- Registered: 11-18-2008
- Posts: 6
Re: New SSL Cert Installed. Now I CANNOT access my store!!
Do I need to setup the subdomain secure.domainname.com? When I look at my folders there is no folder called secure.
Offline
#5 11-29-2008 22:10:12
- rachaelseven
- Member
- From: Massachusetts, USA
- Registered: 01-23-2006
- Posts: 3169
- Website
Re: New SSL Cert Installed. Now I CANNOT access my store!!
You do not need to set up a subdomain. On most servers, there is not a separate secure directory - you just enter the path to the media directory using the https:// prefix.
Rachael Katz
- Custom Focusing Screens for DSLR Cameras
Offline
#6 11-30-2008 06:35:42
- Kimbo
- Member
- Registered: 11-18-2008
- Posts: 6
Re: New SSL Cert Installed. Now I CANNOT access my store!!
thanks. i thought that might be the answer and it worked.
Offline