Kryptronic Software Support Forum

No, you don't need a subdirectory.  I'd recommend putting your private directory files somewhere else outside of your web root if you install the KHXC in the web root.  Also, to install in the web root your webserver user (usually 'nobody' or your FTP account username) needs write access for the web root directory.

webmaster wrote:

No, you don't need a subdirectory.  I'd recommend putting your private directory files somewhere else outside of your web root if you install the KHXC in the web root.  Also, to install in the web root your webserver user (usually 'nobody' or your FTP account username) needs write access for the web root directory.

Thanks Nick..  I knew your were hanging around somewhere..  Yes keep private in safe place!..  Chmod public_html directory to 777 for install only Correct ??

Last edited by Perkster (01-09-2007 14:06:03)

webmaster wrote:

Yes, that should work:  chmoding to 777 during the install then back to 755 afterwards.  You can leave it at 755, though, if your webserver runs under your user account.  Chmod is only necessary if the server runs as nobody or some other untrusted user.

Yes, your install script worked perfectly..  Great instructions!  Now the configuring part...

Thanks for quick replies and excellent script!

Help please, i am getting this error when i try to run the installer after entering the direct paths to the private and public folders:  The following errors were encountered while attempting to process your request: 1. The webserver filesystem path you entered for the Public Directory Path does not exist. 2. The webserver filesystem path you entered for the Public Directory Path is not writable via the webserver process. 3. The webserver filesystem path you entered for the Private Directory Path does not exist. 4. The webserver filesystem path you entered for the Private Directory Path is not writable via the webserver process. I do not think I am doing this right. user name is (embroidery) and private directory is called (khxc_cart_pri) and public directory is called (khxc_cart_pub) web address is http://www.stitches4u.com on a linux system. Thanks for help. Shareen

I have godaddy.com and i have talked to them a few times today. They were not any help at all. The installer is still giving the same error.

Nick can you put me in contact with someone that can install this for me. I cannot understand what i am doing wrong. I just want to end the shopping cart nightmare. I guess i do not understand this stuff.

Shareen

Guys now i am getting this error when trying to process the curl part of the installation. Please advise me on this if you can.

PLEASE HELP ME!

Step 2 of 13: cURL Configuration

The following errors were encountered while attempting to process your request: 1. An error was encountered while running the HTTPS cURL test. Error Information: A request was made to connect to a remote URL, however there was a general cURL error while processing the request. URL: https://secure.kryptronic.com/domains/c … l/test.php

Shareen

Does Kryptronic have a support team to help with support on new cart instead of using this forum? I need some help and I am not getting any where with the forum. Does any one have any information on tech support or is Nick all alone on this? I hope not. Shareen sparker2@cox.net

I use Ipswitch WS_FTP Professional 2007

Would there be a problem if I were using FrontPage extensions also a Linux server? Godaddy claims that FrontPage is the problem and that I need to uninstall it. I think this is an issue with Godaddy and not FrontPage but I could be wrong. Shareen

I did remove the FrontPage extensions last night and still the same problem. Shareen

If you were doing it around midnight our server does go offline for about 3 minutes each night to run backups.

Sounds good to me.  1 and 1 does a nice job.