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#1 01-20-2003 12:01:31

BobGordon
Member
Registered: 01-20-2003
Posts: 10

Can't get rid of 500 Internal Server Error!!!

I just recently purchased the ClickCartPro system. I downloaded the zip file to my hard drive, read the read-me, and uploaded all the files. I'm running on a Unix Server which supports perl.

From inside WS-FTP, I went to cgi-bin/ccp5 and used their edit feature to edit the perl files as it said to in the read me file.

My host, feature price, provided the following paths:
/s/vikingcasual.com/cgi-bin   (to cgi-bin)
/s/vikingcasual.com/httpdocs  (httpdocs)

To which I added on the additional folders needed depending which specific path was being asked for.
(ex. /s/vikingcasual.com/httpdocs/data/ccp5)

I read through the following link on your forum which discussed this 500 error and listed troubleshooting tips, none of which solved my problem.
<A HREF="https://forum.kryptronic.com/viewtopic.php?id=988">https://forum.kryptronic.com/viewtopic.php?id=988</A>#3

The error log produced the following message when cp-admin.pl was run:

<Fri Jan 17 23:48:24 2003> <error> <client 68.45.86.98> Premature end of script headers: /usr/local/plesk/apache/vhosts/vikingcasual.com/cgi-bin/ccp5/cp-admin.pl

I don't know what else to do to try and fix this problem.
PLEASE HELP!!

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#2 01-20-2003 13:06:07

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19878
Website

Re: Can't get rid of 500 Internal Server Error!!!

Either you or your host should login using SSH (or a shell) and execute the following command while in the cgi-bin directory:

perl cp-app.cgi

If the script outputs HTML, look at your apache configuration file for answers.  If it doesn't - look at the error message produces and fix accordingly.

___________________________

Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

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#3 01-20-2003 23:04:42

Charles
Member
From: USA
Registered: 12-24-2002
Posts: 252

Re: Can't get rid of 500 Internal Server Error!!!

I have unix hosted site.  I use the .cgi files instead of the .pl   I always thought that you would use the .pl for a windows based server and the .cgi files for a Unix(linx) based server.  This is what I am getting at by looking at the files.  The inetpub is windows based hosting usually I think!


Charles

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#4 01-21-2003 08:42:43

BobGordon
Member
Registered: 01-20-2003
Posts: 10

Re: Can't get rid of 500 Internal Server Error!!!

<font size="1" color="#FF0000">LAST EDITED ON 01-21-03 AT 08:42 AM (EST)</font><p>Alright its working now, all I had to do was put everything in one folder. For some reason thats working. Now I have CCP5/cgi-bin etc.

Thanks for your help
Bob

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