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#1 07-14-2006 11:49:18

Jess
Member
Registered: 08-09-2004
Posts: 54

Paypal Pro Problem

Hi all,

My latest problem in the continuing saga of Paypal Pro Woes. I probably just need to stop stalling and upgrade to a better service, but..

Anyway, here's what's going on. It happens about once per day:

A customer tries to make a purchase through paypal pro using their credit card on my site and the payment actually goes through, but the customer gets the error page as if it did not and may try again (resulting in duplicate charges).

(Imagine how happy this makes the customer!)

HELP!

Thanks,
Jess

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#2 07-15-2006 22:21:06

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Paypal Pro Problem

Have you looked at what Racheal posted here " Email Confirmations " on this forum, it might help.

John

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#3 07-18-2006 00:25:42

Jess
Member
Registered: 08-09-2004
Posts: 54

Re: Paypal Pro Problem

Yes I have, and that will help, but what seems to be happening is either my server is timing out or I am not receiving the proper message back from Paypal. The credit card is actually going through, but the customer doesn't know it. 

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