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#1 02-09-2006 08:03:06

memece3
Member
Registered: 02-09-2006
Posts: 3

Installation Problems.

Followed instructions as best a scould get from what is laid out. Have installed many cgi scripts so don't know why this would be different.

I am getting internal server error.

Here are the log errors.




06:05:25]: error: file is writable by others: (/home/whatever/public_html/store/cgi-bin/cp-admin.cgi)
[2006-02-09 06:05:24]: error: file is writable by others: (/home/whatever/public_html/store/cgi-bin/cp-admin.cgi)
[2006-02-09 06:05:23]: error: file is writable by others: (/home/whatever/public_html/store/cgi-bin/cp-admin.cgi)


[Thu Feb  9 06:05:25 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 06:05:25 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
[Thu Feb  9 06:05:24 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 06:05:24 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
[Thu Feb  9 06:05:23 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 06:05:23 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi


Can't locate /home/whatever/www/store/cgi-bin/library/common/initialize.pl in @INC (@INC contains: /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at cp-admin.cgi line 172.
[Thu Feb  9 05:58:06 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 05:58:06 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
Can't locate /home/whatever/www/store/cgi-bin/library/common/initialize.pl in @INC (@INC contains: /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at cp-admin.cgi line 172.
[Thu Feb  9 05:56:11 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 05:56:11 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
Can't locate /home/whatever/www/store/cgi-bin/library/common/initialize.pl in @INC (@INC contains: /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at cp-admin.cgi line 172.
[Thu Feb  9 05:56:10 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 05:56:10 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
Can't locate /home/whatever/www/store/cgi-bin/library/common/initialize.pl in @INC (@INC contains: /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at cp-admin.cgi line 172.
[Thu Feb  9 05:54:10 2006] [error] [client 00.36.66.87] File does not exist: /home/whatever/public_html/500.shtml
[Thu Feb  9 05:54:10 2006] [error] [client 00.36.66.87] Premature end of script headers: /home/whatever/public_html/store/cgi-bin/cp-admin.cgi
Can't locate /home/whatever/www/store/cgi-bin/library/common/initialize.pl in @INC (@INC contains: /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at cp-admin.cgi line 172.

[Thu Feb  9 04:49:26 2006] [error] [client 70.36.66.87] Directory index forbidden by rule: /home/whatever/public_html/store/





Any help would be appreciated.
Thanks

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#2 02-09-2006 08:08:00

memece3
Member
Registered: 02-09-2006
Posts: 3

Re: Installation Problems.

Should tell you, have dedicated linux server with cpanel redhat enterprise.

deleted all .pl files like the instructions said and setup permissions as stated in instructions.

Thanks

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#3 02-09-2006 09:01:20

TerryA
Member
From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
Website

Re: Installation Problems.

I have never seen errors like these before, so I am not going to be able to give you any specific answer.  I have done many, many, many installs on cPanel boxes and never had a problem so I can say it isn't a cPanel issue unless the server admin hosed up the server install for cPanel.  Based on my experience, I would say that you probably have a problem with some corrupt files caused by your FTP program during the upload.  If you have SSH access to your box at suer level, upload the tar file and do an SSH install.  Or you could purchase an installation and let me do the install for you.   

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#4 02-09-2006 09:12:51

memece3
Member
Registered: 02-09-2006
Posts: 3

Re: Installation Problems.

IWhen I purchased it I asked for the zip file.
Now I can't get in to get the tar.

Can you send me a link for that?

Let me know if you need an order number.

Just purchased about an hour ago.

Yuma, Arizona.

Thanks

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#5 02-09-2006 09:15:46

TerryA
Member
From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
Website

Re: Installation Problems.

Handling off-line.

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#6 02-16-2006 19:47:03

Leerch
Member
Registered: 12-02-2003
Posts: 13

Re: Installation Problems.

I just moved to a new web host and when I re-installed ccp I ran into the same error. Where you able to find a fix? Willing to pay for some to help with this problem.

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#7 03-31-2008 13:47:45

cherrygod
Member
Registered: 06-23-2007
Posts: 16

Re: Installation Problems.

I just got the exact same error.. did we find a fix yet? I wrote tech support for my server as well

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#8 03-31-2008 20:27:10

TerryA
Member
From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
Website

Re: Installation Problems.

I don't remember specifically what the fix was for this but I suspect it was probably files that were corrupted during the upload process.  I would make sure that the files are all uploaded properly as directed in the install instructions.  If you need further help, you could contact me and I will see what I can do for you.

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