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#1 06-27-2005 12:35:28

toxicjason
Member
Registered: 06-16-2005
Posts: 12

Issues With Poor Performance

I have CCP installed with all tables in MySQL.  We have ~24 products in so far in about 10 categories.  It's a pretty small catalog so far.

On both the store side and admin side we have been running in to major loading slowness occurring intermitantly.  It usually clips along famously but when it does lag its major.  20+ seconds.  And it's not usually just one page when this happens.  It will run slow for several minutes.  I often just close out of my browser, do something else for a few and then come back and it seems to work fine.  If this was just admin side it wouldn't be such a problem but it's happening in all areas of the script, unpredictably.

I use a third party webhost.  It's the same host I use to run all of my sites, including a large movable type cgi installation and have never had a hiccup so I'm thinking it's not the server.

I'm not very good with Linux/Apache (if that's even the thing I need to be thinking about for server problems).  Is there a way to test when this happens to see whats going on?  Is there a known issues that I can change to prevent this from happening in the future?

I searched the forums and found one similar issue but it was due to some link to an international currency service... not an issue I am contending with.

Thanks for any ideas

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#2 07-19-2005 08:28:38

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19965
Website

Re: Issues With Poor Performance

This sounds like a server load issue to me.  CCP should fly whether you have 20, 100 or 100,000 items in it.  The code limits memory usage and optimizes db reads to ensure the program doesn't load up the server.  Most pages should execute in under .25 (point two five) seconds. 

Try hitting your other CGI at the same time you notice the slowness and see if the other script responds poorly as well.  If it does, you know to contact your host.  If it doesn't - are there any areas of CCP that seem more affected than others?


Nick Hendler

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#3 07-19-2005 08:42:04

toxicjason
Member
Registered: 06-16-2005
Posts: 12

Re: Issues With Poor Performance

I contacted my host and after investigation, another user was bogging down the server with unauthorized activity... now it's working great!

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